Eric P. Rhodes
Artist, Designer & Technologist
An Design Leader drawn to the complexities of being human in an increasingly digital world.
As an experience designer with expertise in design thinking, customer experience (CX) design, and service design, what I enjoy most in helping people adapt to change and seize new opportunities.
Experience
- Design Mentor at ADPList2024‐present
- Founder at Second Realm2019‐2024
- Head of Service Design at Twitter2018‐2019
- Service Desginer at Google Hardware2016‐2018
- Customer Experience Designer at Google ATAP2016
- Fan engagement at MLB2015
- Audience development at HarperCollins Publishers2014‐2015
- Design Director at The Book Report Network2006‐2014
- Graphic Designer FedEX2004‐2005
Certifications
- Leadership and Organizational Change at Rutgersin progress
- Certified Customer Experience Professional at CXPA2017‐2021
Education
- Master's degree (MLER) in Industrial Relations at Rutgersin progress
- Bachelor of Science (BS) in Industrial Relations at Rutgers
- Assocaiate in Science (AS) in Computer Science
Continuing Education
- Service Design Immersive at Cooper Education2019
- Design Thinking Bootcamp at General Assembly2018
- User Experience (UX) Design at NYU2013